iPhone data recovery – data restoration in the lab
iPhone data recovery

iPhone data recovery incl. free USB drive

Google
4,9 / 5,00  · 807 reviews
  • Chip-Level & Platinen-Profis: Bootloop, Wasser & Totalschaden
  • 95 % Erfolgsquote: Rettung, wo andere aufgeben.
  • Only 29,90 € if unsuccessful: Volle Risikokontrolle.
  • Payment in instalments available: Flexibel & unkompliziert bezahlen.
  • Fixed price 179,90 €: Incl. USB drive & DHL shipping
  • All data: Fotos, Videos, WhatsApp & Kontakte.
179,90 €
incl. VAT & shipping both ways
Pay securely PayPal, Mastercard, Visa, Maestro, Apple Pay, Google Pay
Our fairness promise

Transparency instead of fine print – what you should know before booking

  • 95 % at a fixed price: The vast majority of data recovery jobs cost 179,90 € – that's it.
  • More only in extreme cases: For severe logic board damage, we provide a non-binding quote in advance, which you can decline.
  • If unsuccessful: You will only be charged the processing fee of 29,90 €.
Guide
Understand how data recovery really works in 3 minutes
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As featured in / Press

Our work speaks for itself.

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Data recovery

Don't panic! We recover your iPhone data in these cases

Is your iPhone damaged, putting important data such as photos, chats or contacts at risk? No problem – we can almost always help, even with serious faults.

  • Water damage
    whether from the sea, a pool or a toilet
  • Drop damage
    from the coffee table to the stairwell
  • Softwarefehler
    e.g. a bootloop or system crash
  • Total damage
    e.g. crushed or run over by a car
  • Logic board damage
    short circuit or deemed irreparable by Apple
iPhone data recovery lab analysis
Over 10 years of experience
Chip-level specialists
iPhone being packed for shipping
Insured shipping with DHL
Done in 3 steps

How it works

No appointment, no waiting – simply send in your device and get your data back.

  1. Step 1
    Book data recovery

    Book your data recovery easily online – at a fixed price, with no need to specify the model.

  2. Step 2
    iPhone einsenden

    You will receive your free DHL shipping label by email. Simply pack & send your device.

  3. Step 3
    Receive your data

    After successful recovery, you receive your data on a USB drive or digitally – and your device is returned safely.

Data recovery

These iPhone data we recover for you

We recover everything that matters – photos, videos, messages, contacts and more.

Fotos
Videos
WhatsApp & iMessage
Kontakte
Notizen & Dokumente
E-Mails
Kalender
Sprachmemos & Musik
App data
Data recovery scenarios

We recover your iPhone data in every case

We recover your lost data from all iPhone models, no matter how serious the fault appears.

01
Water damage

iPhone water damage – moisture analysis

Has your iPhone suffered water damage and will no longer turn on? Whether it was dropped into the sea or a bathtub, or exposed to rain, moisture can cause short circuits on the iPhone logic board and seriously disrupt the power supply.

At Handyarzt.com, we carry out a precise chip-level diagnosis. Corroded components are cleaned or replaced under the microscope. We then read the storage (NAND) directly to create a complete backup of your photos, chat histories, videos and contacts.

Even when other repair shops classify the device as a total loss, we can successfully recover data after water damage in over 95 % of cases.

02
Display defekt

Broken iPhone screen – data recovery without replacement

Is your iPhone screen broken or completely black? In many cases, only the display or touch module is affected, not the logic board. When the screen is broken, the device usually can no longer be operated – but the data is still there.

At Handyarzt.com, we recover data from iPhones with faulty screens without having to carry out extensive repairs. We access the internal storage directly to back up your photos, contacts, videos and WhatsApp chats – even if the touchscreen no longer works.

Our experts use professional board-level tools to extract data even when the iPhone no longer displays any image.

03
boot loop

iPhone stuck on the Apple logo

Is your iPhone stuck on the Apple logo and no longer starting up? This problem, often called a bootloop, occurs after an iOS update, a storage error correction or when system files are damaged. In many cases, the flash storage (NAND) or communication between the processor and storage chip is disrupted.

At Handyarzt.com, we analyse the device at chip level. Our technicians read the memory chips directly to recover a complete backup of your photos, videos, chat histories and contacts – even if iTunes or Finder no longer recognise the device.

With a success rate of over 95 % and many years of experience in iPhone data recovery, we can recover data even from devices with severe software or memory faults. You only pay if we succeed – with no risk.

04
Totalschaden

iPhone damaged beyond repair – board-level data recovery

Is your iPhone damaged beyond repair – bent, broken, run over or severely crushed? This often separates logic board layers, tears traces or damages components such as the PMIC, USB/charging IC and clock/communication paths. The screen stays black – but the data on the NAND is usually intact.

We perform board-level data recovery: microsoldering under a microscope, reconstructing vias & traces, temporarily restoring critical power and data lines (CPU↔NAND, clock, I²C, SPI), replacing faulty power/charging ICs and – if necessary – reading the NAND directly.

We achieve very high success rates even with severely deformed boards. Recovery is GDPR-compliant, and you only pay if we succeed.

05
Kein Strom

iPhone won't turn on – logic board fault

Does your iPhone no longer turn on or show any response when charging? These cases are often caused by faults in the power management system (PMIC), short circuits on the logic board or damaged power lines. Faults in the communication path between the CPU and memory can also prevent the device from starting.

As part of our chip-level data recovery, we carry out a precise diagnosis. Using bench power supplies, oscilloscopes and thermal imaging, we identify faulty circuits, replace components such as PMIC, Tristar, Tigris or Meson, and temporarily restore functionality so we can read your data.

We then extract a complete backup of your photos, videos, WhatsApp messages, contacts and other data directly from the NAND memory. Here too, you only pay if we succeed.

Nationwide shipping in Germany for iPhone data recovery
Shipping

Data recovery throughout Germany – mail it in instead of visiting

You don't need to come to Bonn: simply send us your faulty iPhone from anywhere in Germany. We provide a free, insured DHL shipping label, process your order in our Bonn lab and send back your recovered data with return shipping included – nationwide and straightforward.

  • Free, insured DHL shipping label
  • Send it in from anywhere in Germany – available nationwide
  • Processing in Bonn, return shipping included
Data recovery under the microscope – chip-level specialist
Why Handyarzt.com

Data recovery by a true professional – since 2012

Pay only on success

The classic No Cure – No Pay model. You take no risk.

Chip-level repair

In-house lab with a microscope, hot-air equipment and direct NAND reading.

95 % Erfolgsquote

More than 10.000 devices successfully recovered since 2012.

GDPR-compliant

Confidential processing – your data never leaves our lab.

Customer trust

Google reviews

4,9
807 reviews
Google

Trustworthy, friendly and highly skilled. After a competitor wanted to dispose of my water-damaged phone as beyond repair, I turned to this true professional. All my data was recovered, and the phone was even repaired as well. Highly recommended.

Giuseppe Alvor 1 Woche
Google

My iPhone wouldn't turn on and MediaMarkt couldn't help. Thanks to Handyarzt, all my photos and data are back – thank you so much for getting all my son's baby photos back! ❤️

Sarah Barbisvor 1 Jahr
Google

I dropped my phone and the display went completely green. I booked data recovery, a SWAP procedure was carried out – and afterwards I had all my data back. Very friendly and fast service.

Martin Schönerstedtvor 4 Monaten
Google

My iPhone 13 just switched off. After 6 unsuccessful phone calls, I stopped by here. The technician knew immediately what was wrong and installed a new chip within 3 hours. The phone works and all my data is there.

Patrick Klettkevor 1 Jahr
Google

A faulty software update bricked my phone. Samsung support turned me away. Handyarzt carried out the software recovery – all my data is there. My go-to place from now on.

David S.vor 5 Monaten
Google

Thank you so much! All my pictures are back! 😍 (even though Apple had already said they were lost because I hadn't made a backup). Very knowledgeable and friendly. Highly recommended!

Sharon J.vor 1 Jahr
Advice

Speak to a data recovery specialist

Our team offers personal advice – free and without obligation. Together, we assess the best chances of recovering your iPhone data.

Call directly
0228 96690779
Mon–Fri: 10:00 – 19:00
Advice by email
iPhone data recovery advice
Location

Visit us in Bonn

Come directly to our clinic in Sterntorhaus – right in the centre of Bonn. We advise you personally and assess your iPhone on site.

Handyarzt.com
Oxfordstr. 21, 53111 Bonn
Sterntorhaus
Mon–Fri: 10:00 – 19:00
Get directions
Handyarzt.com location in Sterntorhaus, Oxfordstraße 21 in Bonn
FAQ

Frequently asked questions about iPhone data recovery

Lab expertise

Chip-level iPhone data recovery – safely recover photos, chats & videos

When your iPhone suddenly stops turning on, gets stuck on the Apple logo or seems dead after a drop or water damage, it is not the hardware costs that hurt – it is your photos, chat histories, videos, contacts and notes. At Handyarzt.com we have been combining board-level repairs with chip-level data recovery for over a decade to create a complete backup of your content, even in cases of severe damage – fairly, in compliance with the GDPR and with payment only on success.

Why iPhone data recovery requires specialist expertise

Unlike many Android devices, iPhone storage (NAND) is hardware-encrypted and permanently linked to the CPU/Secure Enclave. Reading the chip directly is not possible. We therefore recover data using a functioning logic board (or by temporarily restoring its critical signal paths). A decrypted backup can only be created once communication between CPU ↔ Secure Enclave ↔ NAND is stable.

Important: Please do not repeatedly turn on or charge the iPhone, or try “software tools”, if it has been exposed to water or shows signs of electrical faults. Every attempt to turn it on can worsen short circuits and destroy data structures.

Common faults – and how we recover your data

  • iPhone water damage: Corrosion, current leakage and short circuits on power/data lines. We clean/replace affected components under the microscope and stabilise board communication. More information: Data recovery after water damage.
  • Apple logo / boot loop: Device gets stuck on the logo and restarts. Common causes: damaged system partitions, CPU↔NAND timing/communication errors or a faulty update. Details: iPhone stuck on the Apple logo.
  • Screen/touch failure: iPhone is running, but there is no display/input. We back up data without normal operation – even if the screen stays black: Data recovery with a damaged screen.
  • Mechanical/electrical board damage: bent boards, cracked traces/vias, faulty power/charging sections. The aim is to temporarily restore critical paths to back up the data. Learn more: Broken iPhone logic board – recover data.
  • iPhone won't turn on: no response to the charger or power button. We check the power section and Tristar/PMIC, then start the board under lab conditions: iPhone won't turn on – recover data.

Technical process – how we create your complete backup

  1. Diagnosis (≈24h): Measuring quiescent currents, locating short circuits, thermal imaging analysis, visual inspection (microscopy).
  2. Logic board stabilisation: Repairing/bridging power, clock, reset and data lines (e.g. CPU↔NAND, I²C/SPI/PMIC paths).
  3. System startup under lab conditions: Restoring the minimum functionality required for SEP/CPU to decrypt the NAND.
  4. Backup creation: Complete backup of all user data (photos, videos, contacts, messages, apps/containers, notes, etc.).
  5. Integrity check: Spot checks, hash comparisons, tests opening relevant files (photos/DBs) → quality assurance.
  6. Delivery: on a USB drive (incl.), via iCloud or a download link, as requested.

Mistakes you should always avoid

  • Do not turn on or charge if water or electrical damage is suspected.
  • Do not dry in an oven, rice or with a hot-air gun: damages connectors/solder joints and accelerates corrosion.
  • No DIY repairs without ESD protection: ESD damage is invisible but fatal to the CPU/PMIC/lines.
  • No random software resets: DFU/recovery attempts can overwrite data areas (depending on the device's condition).
  • Do not reset the iPhone if it is disabled: A factory reset permanently overwrites the storage. To find out what is still possible for each model, see Phone disabled or screen lock code forgotten.

What iPhone data can we back up?

  • Photos (HEIC/JPG), Live Photos, videos (MOV/MP4)
  • WhatsApp/Telegram/Signal (including media, if stored locally)
  • iMessage/SMS, call logs, contacts, calendars
  • Notes, voice memos, files/downloads
  • App containers/databases (e.g. SQLite)
  • Safari bookmarks/history (if stored locally)
  • Wi-Fi/VPN profiles, device settings
  • Complete iPhone backups (restorable)

Symptoms, intervention level & realistic chances of success

SymptomsMain causeTechnical procedureOutlook*
Water damageCorrosion, current leakageBoard cleaning, replacement/bridging of critical lineshigh (if action is taken early)
Apple logo / boot loopPartition/communicationCPU↔NAND stabilisation, system startup under lab conditionshigh
Screen/touch not workingPanel/connector/backlightLab access, operation without touch, direct backupvery high
Mechanical board damageCracks, bent layersMicrosoldering, reconstruction of vias/tracesmoderate to high

*Individual diagnosis is essential – the age of the damage, degree of corrosion, previous treatments and component condition affect the success rate.

iPhone vs. “software recovery”: a clear distinction

Many “recovery tools” only work if the iPhone starts normally and is recognised by a computer. Software alone cannot help with hardware faults, water damage, short circuits or cracked boards. That is exactly where our work begins: under the microscope, on the logic board. Background information: The biggest pitfalls in data recovery.

Process, service & security

  • Placing an order: Get started at the top of this page using the “Order iPhone data recovery” button.
  • Shipping/drop-off: free DHL shipping label or personal drop-off in Bonn.
  • Transparency: Diagnosis usually within 24 h, with ongoing updates if questions arise.
  • Data protection: GDPR-compliant processing, no disclosure to third parties, encrypted delivery available.
  • Payment: Only on success – fair and risk-free.
Ready?
iPhone data recovery – fixed price 179,90 €