Phone data recovery with screen damage

If your screen still displays information but the touch function is not responding, we have a helpful tip for you. You can connect a computer mouse to your smartphone using an OTG adapter. A mouse pointer will then appear on the screen, allowing you to use functions as if you were operating the touchscreen.

Note: Many models require you to confirm the adapter connection on the smartphone. This solution therefore works with only a few models.

Click here to find suitable OTG adapters on Amazon.

But what should you do if your screen is completely black and you are unsure whether the touchscreen still responds? In such cases, you will need additional hardware. By connecting your smartphone to a PC monitor via a USB hub, you can display your smartphone's screen on the monitor and control it with a mouse and keyboard.

You can use the mouse to perform all actions on your smartphone — from launching apps to moving files. The external monitor acts as a window into your smartphone, allowing you to back up your data. You can move files to an SD card or transfer them to a new smartphone.

Note: In most cases, confirmation on the smartphone is also required here, so this method only works in exceptional cases.

Find suitable USB hubs on Amazon now.

Please note that not all manufacturers and models support the USB hub and OTG methods.

If these methods are not suitable for your device, we have another useful tip for you.

Connect your device to your PC. If you receive a message that your PC has recognized your smartphone as a mass storage device, it is highly likely that only your device's screen is faulty.

In such a case, you could, for example, buy an inexpensive replacement screen for your smartphone on platforms such as Amazon and use your practical skills to replace the screen yourself.

Have the tips above failed to help in your situation? In that case, we recommend seeking professional assistance from a data recovery company.