A central workflow for public authorities: submit devices, document cases systematically and track their status transparently – with GDPR-compliant data processing, clear communication and payment by invoice.
Enter the public authority and contact person. Portal access will then be activated.
Select repair or data recovery, enter device details/symptoms and optionally add a priority.
Processing steps, queries and results are communicated transparently.
Designed for public authorities: secure workflows, structured cases and clear documentation.
Request portal accessWe help wherever work devices need to be operational again quickly or data from critical cases needs to be secured – with a process designed for security and transparency.
First, diagnosis based on the symptoms, followed by structured repairs with documented steps. Clear case and handover documentation included on request.
Goal: secure data access and a defined handover. A traceable process from analysis to results – depending on the damage and circumstances.
A central workflow for public authorities: request quotes, create orders digitally, track status and close cases with full documentation – including communication, report downloads and payment by invoice.
Request a quote online, receive it and approve it internally – without email back-and-forth.
Select repair or data recovery, record the symptoms and create the order immediately – structured & fast.
Processing status, queries and completion information available centrally – transparently.
Direct communication with the responsible case handler – documented in the case.
Diagnostic and service reports plus documents available for download – ideal for internal records.
Payment by invoice – suited to public authority processes, traceable and clearly documented.
A clear process that works day to day: get started quickly, place structured orders and track progress transparently.
The public authority and contact person are recorded. Portal access is then activated.
Select repair or data recovery, enter device details and symptoms, and optionally add a priority.
Send in or hand over the device – the case is prepared internally for processing straight away.
You receive a diagnosis as the basis for the internal approval decision.
After approval, we carry out the repair or the technical work required for data recovery.
The device or result is returned, and the case is closed with clear documentation.
The process is designed to handle sensitive devices and information in a controlled manner – traceable, documented and structured.
Clearly organised cases and status stages – ideal for internal tracking.
Consistent steps that save time on repeat submissions.
Clear status updates so you always have an overview.
Registration takes just 1 minute – we then take care of the setup.