Create dealer orders in just a few minutes, send in devices free of charge, and decide after diagnosis whether to accept or decline the estimate. Specialising in board-level repairs and advanced smartphone data recovery with fast processing.
Enter the device, symptoms, service type and dealer details directly in the portal.
Send in the device so our team of specialists can begin the analysis.
After diagnosis, you are free to decide whether to approve the order.
Designed for dealers: structured cases, fast turnaround and clear communication.
Request portal accessWhen standard repairs are no longer enough, we take on cases that require experience, diagnostic equipment and board-level expertise.
We precisely analyse the fault, document the symptoms and carry out targeted repairs at logic board level. You receive a structured process with a clear approval decision after diagnosis.
In data recovery cases, the focus is on secure access and a defined handover of recoverable data. Depending on the damage, we prioritise the technically appropriate goal rather than a full repair: access to the relevant content.
The portal is designed to make complex cases simple, fast and cost-effective for specialist retailers to manage.
Service type, symptoms, model and priority are recorded in a structured format – ideal for dealer workflows.
Once the order has been created, the device can be sent in easily, without additional administrative effort.
After the analysis, you decide whether to accept or decline the estimate.
Efficient internal processes and specialisation in difficult cases enable a processing time of just 1–2 days.
When standard parts replacement does not help, we use precise diagnostics and repairs directly at logic board level.
Status updates, queries and results are communicated clearly – for you and your customer consultations.
You take no unquantifiable risks. Before each approval, you receive a diagnosis and, on request, an estimate.
Diagnostic fee per dealer case
The diagnostic fee covers the technical analysis of the device sent in. You then receive the information needed to decide whether to accept or decline the estimate.
Request dealer accessFrom the first order through to approval, every step is designed for an efficient dealer workflow.
Enter dealer details, the device and a fault description, then select logic board repair or data recovery.
After entering the details, send in the device free of charge. The case is prepared internally for analysis straight away.
Our technicians assess the case and provide a diagnosis as the basis for deciding on the next steps.
Accept or decline the estimate – transparently, quickly and without unnecessary back-and-forth.
After approval, we carry out the board-level repair or the technical work required for data recovery.
You receive the device or the result back and can close the case properly with your end customer.
Reliability, clear communication and a well-organised process are especially important in difficult customer cases.
Many dealer cases are processed within 1–2 days, so your end customers do not have to wait unnecessarily.
After diagnosis, you are free to decide whether to approve the estimate.
A focus on board-level repair and complex smartphone data recovery rather than simple standard cases.
The key points about the process, diagnosis and approval at a glance.
The diagnostic fee of 29,90 € covers the technical inspection and analysis of the submitted case – regardless of whether the estimate is subsequently accepted or declined.
Processing usually takes 1–2 days. For particularly complex damage, the actual work required may vary from case to case.
Yes. After the analysis, you receive the information needed to make your decision and can accept or decline the estimate.
Primarily difficult smartphone cases where standard repairs do not help – such as logic board damage, water damage, short circuits, startup problems or complex data recovery.
Get started with a structured process for difficult repair and data recovery cases.